Connect your OCE presentations to external databases with ease
Vakils offers the added feature of connecting your OCE presentations to an external database to capture analytics, like custom analytics, GA, Firebase, etc. Additionally, this feature helps provide real-time information to keep your customers fully informed and updated.
Features :
- Capture custom events and analytics.
- Connect with GA or Firebase analytics.
- Send post presentation surveys.
- Send and receive real-time data to present during the meeting with HCPs (or other stakeholders).
- Connect with CXA (Customer Experience Automation) platforms.
How It’s Unique :
- An innovative approach to pull/push real time data from/to external databases and APIs to further enhance the experience of OCE presentations.
- Enables collecting deep level analytics, calculating quotes or matrices during presentations with real-time data, and sending post presentation surveys to understand customers.
Benefits :
- Helps to understand the customers’ experience of viewing the presentation through deep level analytics, which tracks the users’ journey based on their actions.
- Aids the creation of post presentation surveys to understand customers’ satisfaction level, personal view, etc.
- Real time data helps to calculate quotes or matrices during presentations where the information is changing frequently.
- Connection to CXA platforms boosts customer engagement with automated follow ups and eliminates the chance of missed appointments, missed follow ups, etc. Also, the follow up information can be uploaded to Salesforce to see customers’ entire journey in one place.
